Most Recent Questions

• How do I bid?

  Before you can begin bidding and buying, you'll need to register for a membership with AutoBidMaster and pay your refundable $400 security deposit. You'll be able to bid immediately upon completing registration and paying your deposit.

• How much does it cost to join?

  We offer two types of Memberships: Preferred Membership and Starter Membership. With Preferred Membership you're able to bid on an unlimited number of cars with AutoBidMaster for one year. Preferred Membership gives you access to free AutoCheck vehicle history reports, exclusive discounts on shipping with ABM, a flexible bidding limit, and many other benefits. Preferred Membership is $150 per year and renews annually.
  
  If you're not ready to purchase a Preferred Membership, we also offer a 14 Day Starter Membership that allows you to try out our services for two weeks without paying the $150 registration fee for a Preferred Membership. The Starter Membership allows you to buy one vehicle.
  
  With either membership you'll also have to pay a refundable $400 security deposit in order to begin bidding.

• Can anyone buy these vehicles?

  Yes, everyone can bid and buy cars with AutoBidMaster. Membership with AutoBidMaster gives you full access to over 60,000 auction listings on our website. Once you've completed registration, you can bid and buy immediately without a dealer's license.

• How do I pay my security deposit and membership fee?

  You can pay your membership fee and security deposit with a credit or debit card or a bank wire transfer. If you choose to pay with a bank wire transfer, we'll have to wait for your payment to post to our bank account before we can activate your buying account.

• When can I start bidding?

  Your Bidder Account will be active immediately after registration. An email will be sent to you with your Member Login and your password so you can start bidding right away!

• What is the security deposit for?

  The security deposit is collected in advance as an assurance that you will pay for what you purchase. All bids, once submitted, are final. If an auction ends with you as the high bidder, you will be obligated to purchase the vehicle for sale. In the event that you back out of the sale, your deposit will be forfeited.
  
  Your deposit also determines your bidding limit. Your deposit should be a minimum of $400 or 10% of your desired maximum bid.
  
  Your security deposit is 100% refundable if you don't purchase a car. You can increase or request a refund of your deposit at any time in My Account.

• Can you help me ship my car once I've won the auction?

  Yes, AutoBidMaster can arrange fast and easy shipping for your vehicle from the auction location to your door step whether you live in the US or anywhere else in the world. Preferred Members also receive exclusive discounts on shipping with AutoBidMaster. 

• What's the difference between the Starter and Preferred Memberships?

  With Preferred Membership you're able to bid on an unlimited number of cars with AutoBidMaster for one year. Preferred Membership gives you access to free AutoCheck vehicle history reports, exclusive discounts on shipping with ABM, a flexible bidding limit, and many other benefits. Preferred Membership is $150 per year and renews annually.
  
  With a 14 Day Starter Membership you'll be able to try out our services for two weeks without paying the $150 registration fee for a Preferred Membership. The Starter Membership allows you to buy one vehicle.

• What are the requirements to join?

  You'll need to provide us with your contact information, choose your membership type, and pay a refundable security deposit. The minimum security deposit is $400. You'll also need to have a valid drivers license or passport (for international bidders). That's it! No dealer license required.

• When will I be able to bid?

  Your bidder account will be active immediately after you complete registration. We'll send you an e-mail with your Bidder Number and password and you'll be able to start bidding right away.

• How much does it cost to join?

  The fee for our Preferred Membership is the lowest in the industry: $150. The Preferred Membership allows you to purchase an unlimited number of vehicles within a one year period.
  
  We also a 14-day free Starter Membership which allows you to purchase one vehicle within a 14 day period without paying the registration fee. With either membership you must also pay a refundable minimum $400 security deposit. 

• How do I pay my security deposit and membership fee?

  You can pay your membership fee and security deposit with a credit or debit card or a bank wire transfer. If you choose to pay with a bank wire transfer, we'll have to wait for your payment to post to our bank account before you'll be able to start bidding.

• Do I need a dealer's license?

  No, the auctions are open to the public: anyone can bid and win with AutoBidMaster. All you need to register is a driver's license or other valid form of government issued ID.

• Why do I have to join AutoBidMaster to buy at Copart?

  As a registered Copart broker, AutoBidMaster allows you to bid on Copart auctions without a dealer's license. When you register with AutoBidMaster, you'll be given immediate access to Copart's full listing of vehicle auctions and your own personal bidder account. You'll be able to get great prices on vehicles being auctioned by Copart, saving hundreds if not thousands of dollars. Our service is easy to use and open to the public.

• How do I cancel my membership?

  If you have no active bids or open invoices, you can cancel your membership at any time in My Account. Log into AutoBidmaster and select the Cancel link at the bottom of the menu on the left hand side of the page. Your membership will be cancelled immediately and you'll receive a confirmation code and an e-mail.
  
  Please remember to request a refund of your security deposit in My Account before cancelling your membership.

• If I cancel my membership, is the membership fee refunded?

  No, membership fees are not refundable.
  
  Your Preferred Membership is active for one year from the date that you signed up. After you've cancelled your account, you are free to use your account for the remainder of your membership period. Your Preferred Membership will not renew at the end of your membership period and you won't be charged again.

• Why can't I cancel my membership?

  If you have an active bid, you can't cancel your account or request a refund of your security deposit until the conclusion of the auction. At that point if you're not the high bidder you can request a deposit refund and cancel your account immediately. If you are the high bidder you'll have to pay for the vehicle and pick it up from the auction yard first. You'll then be able to request a refund of your deposit and cancel your account.

• Can you tell me more about this vehicle?

  All of the information we have about the vehicles available for auction is listed on the Lot Details section of the auction page. We have no further specific information about the vehicles. If you're near the auction yard and you're a registered member of AutoBidMaster, you can visit the vehicle in person and inspect it yourself. Alternatively, registered members can also order an inspection through AutoBidMaster and we'll have one of our mechanics check it out for you. Just send an e-mail with the lot number to support@autobidmaster.com.

• Can I inspect a vehicle I'm interested in in person?

  If you're a registered member of AutoBidMaster, you and a guest can visit any Copart auction yard in the US during their regular business hours to inspect the vehicle you're interested in person. Copart charges a $25 fee per bidder and a $25 fee per guest when visiting one of their facilities to inspect a vehicle. You can find a list of Copart auction yards with contact information and facility hours on Copart's website.
  
  To visit a Copart yard you'll need your Bidder Number and your AutoBidMaster password. You should have received an e-mail containing your bidder number when you registered and paid your deposit. If you no longer remember your bidder number, please call our office and we'll look it up for you. You'll need your Bidder Number and password to check-in to the auction yard using one of Copart's Bidding Kiosks.
  
  To Complete Self Check-in:
  · At the Bidding Kiosk select Option 4 from the Main Menu: Reseller (Broker) Bidder Check-In
  · Enter your Bidder Number and AutoBidMaster password.
  · Once you're sucessfully signed in, you'll be asked to enter the number of guests you brought with you to the auction yard. The number of guests does not include the bidder completing check-in. The charge for each guest is $25.
  · If you've completed Check-In sucessfully you'll receive the following message: Your Reseller Bidder Check-in was successful. Please go to the counter to request receipts, pay fees, and sign the Check-in form.
  · Proceed to the counter, pay your yard visit fees, and sign the Check-In form. Done!
  
  You'll be given three attempts to check-in. If all attempts are unsucessful, you'll need to restart the check-in process. If you have difficulty checking in, please see an auction yard employee or give us a call and we'll assist you.

• What does Run & Drive mean?

  It means that at the time the vehicle arrived at Copart's facility, Copart verified that the vehicle (i) started, (ii) could be put into gear, and (iii) was capable of moving forward under its own power. There is no guarantee, representation, or warranty that the vehicle is in roadworthy condition or can be driven lawfully upon the highways of any state. There is no guarantee, representation, or warranty that the vehicle will (i) start, (ii) drive, or (iii) move forward under its own power at the time the vehicle is picked up at Copart's facility. It is the buyer's sole responsibility to ascertain, confirm, research, inspect, and/or investigate the vehicle prior to bidding on it. Once the vehicle is removed from Coparts premises, the buyer accepts the vehicle "as is".

• What does Protection & Prep mean?

  Vehicles listed as "Protection & Prep" are those where: (i) the seller has authorized Copart to perform an enhancement service to the vehicle such as a wash and vacuum or protective covering or (ii) the vehicle is under a program that gives Copart discretion to utilize enhancement services to maximize the value of the vehicle. This designation does not guarantee that any enhancement service was completed but rather indicates that qualifying vehicles would likely be enhanced. It is the buyer's responsibility to inspect and verify the utilization of enhancement services.

• What does an odometer reading of Not Actual mean?

  Not Actual means that the odometer reading is not accurate or could not be ascertained. This may be because the odometer has been repaired and replaced or the because the vehicle was stolen and recovered and there wasn't a way to verify the odometer as accurate. There also may be some other reason. You can visit the Copart facility where it is currently located to inspect it in person or order an inspection through AutoBidMaster prior to bidding.

• How much did this car go for?

  Final bid price information is only available to the seller and the high bidder. We do not retain records of what prices vehicles have sold for in auction. 

• When will I receive the title?

  You should expect to receive your title 1-2 weeks after the end of the auction. After you've paid for your vehicle, Copart will send the title to our office. Once we receive the title, we'll reassign it (put your name on it) and then mail it to you. In order to avoid a delay in processing your title reassignment, please make sure that we have a copy of your ID on file and that you've signed your Bill of Sale for each auction you've won.  Any outstanding invoices must be paid for in full before we can send out your title.

• Do all of these vehicles have salvage titles?

  No, we always have vehicles available with clean titles. You can use our Vehicle Finder to search specifically for these lots.

• How do I bid?

  Before you can begin bidding and buying, you'll need to register for a membership with AutoBidMaster and pay your refundable $400 security deposit. You'll be able to bid immediately upon completing registration and paying your deposit.

• Can I Buy it Now?

  We have a small number of lots available for Buy It Now. If Buy It Now is available, you'll see a special Buy It Now button on the auction page. Applicable auction fees will still apply and will be added to the Buy It Now price. You can use our Vehicle Finder to search specifically for Buy It Now lots. 

• When can I start bidding?

  Your Bidder Account will be active immediately after you complete registration and pay your deposit. An email will be sent to you with your Member Login and your password so you can start bidding right away!

• How long do I have to bid?

  Each auction on our website has two phases: Preliminary Bidding and the Virtual Sale. The Preliminary Bidding period begins when the vehicle is assigned a sale date and continues until one hour before the scheduled start of the virtual sale. During the Preliminary Bidding period you can submit your bid 24 hours a day. Once the pre-bidding period ends and the Virtual Sale starts, you'll be able to submit your bid in real-time during the live auction. Virtual Sales move very quickly and typically only last a few minutes.

• Can I cancel or lower my bid?

  No. Once submitted, bids can not be retracted, lowered, or cancelled. If an auction ends with you as a high bidder, you'll be obligated to purchase the vehicle or risk forfeiting your security deposit. For this reason it is very important to double check your bid amount and the lot number of the auction prior to submitting your bid.

• What is a Bidding Limit?

  Your Bidding Limit is the maximum you're able to bid at any given time. It also dictates how many vehicle auctions you can bid on at a time. Your Bidding Limit is determined by your security deposit .
  
  Your Security Deposit should be a minimum of $400 or 10% of your intended maximum bid, whichever is greater. If you'd like to bid on more than one car at a time, you'll need to pay an additional $400 (minimum) refundable security deposit for each vehicle you'd like to bid on:
  
  
  A $400 deposit will allow you to bid up to $4000 on one vehicle
  An $800 deposit will allow you to bid up to $8000 on two vehicles
  A $1200 deposit will allow to you bid up to $12000 on three vehicles
  
  And so on. You can increase your bidding limit quickly and easily by logging into AutoBidMaster and visiting My Account

• How can I bid on more than one car?

  You'll need to submit an additional security deposit for each car you'd like to bid on. Your security deposit should be a minimum of $400 or 10% of your desired maximum bid. For example:
  
  
  A $400 deposit will allow you to bid up to $4000 on one vehicle
  An $800 deposit will allow you to bid up to $8000 on two vehicles
  A $1200 deposit will allow to you bid up to $12000 on three vehicles

• How will I know if I was the high bidder?

  You'll receive a confirmation e-mail. You can also check the current status of your bid in the Bid Status menu tab in My Account.

• I was the high bidder on an On Minimum/On Approval auction. What happens now?

  If you're the high bidder on an auction with a sale status that's either On Minimum Bid or On Approval you must wait for the seller to accept, counter, or reject your high bid. The seller has until 5pm the next business day after the end of the auction to: accept your bid, counter with a higher bid, or reject your bid. At any point during the approval process you may: increase your bid to the next highest increment, keep your current bid (do not increase the bid), or accept the seller's minimum bid. If the seller accepts your high bid within the approval window you will be obligated to purchase the vehicle. 

• How long does the seller have to respond to my offer?

  The seller has until 5 PM PST the next business day after the end of the auction to: accept your bid, submit a counteroffer, or reject your bid.

• How do I counter a seller's minimum offer?

  You can submit your response to the seller's offer right from the auction page of the lot you're bidding on. You may: increase your bid, keep your current bid, or accept the seller's minimum bid.

• Why do you need a security deposit?

  The security deposit is collected in advance as an assurance that you will pay for what you purchase. All bids, once submitted, are final. If an auction ends with you as the high bidder, you will be obligated to purchase the vehicle for sale. In the event that you back out of the sale, your deposit will be forfeited. 
  
  Your deposit also determines your bidding limit. Your deposit should be a minimum of $400 or 10% of your desired maximum bid. Your security deposit is 100% refundable if you don't purchase a car.

• Can I use my security deposit to pay for my vehicle or for shipping?

  No, your security deposit can not be applied toward the payment for your vehicle or for shipping. Your security deposit is held until the vehicle is paid for and picked up from the auction. You can request a refund of your security deposit after the vehicle is paid for in full and picked up from the auction facility. 

• How do I pay my security deposit?

  You can pay for your security deposit with a credit or debit card or a bank wire transfer. If you choose to pay with a bank wire transfer, we'll have to wait for your payment to post to our account before we can apply your security deposit to your account.

• How do I increase my security deposit?

  You can increase your security deposit at any time. To increase your security deposit login to AutoBidMaster and click on Bidding Limit in My Account.

• Is my security deposit refundable?

  Your security deposit is fully refundable. If you haven't purchased a car, you may request a refund of your security deposit at any time in My Account. In the event that you purchase a car, your deposit is held until your car is paid for in full and picked up from the auction lot. Once the car is paid for and picked up, you can request a refund of your deposit. Your security deposit refund will be issued to the original form of payment.
  
  A minimum of $400 must be kept as security deposit at all times to keep your buying account active. 

• I was told my refund had been processed but I haven't received it yet?

  Your refund has been processed. Your e-mail confirmation serves as proof that your refund was processed successfully. Your refund will not appear on your statement as a credit, deposit, or new transaction. When you pay a deposit we place an authorization hold in the amount of your deposit on your method of payment. This hold appears as pending transaction from AutoBidMaster.
  
  When we refund you, we void the authorization hold and your bank releases the funds. When your bank releases the funds, the pending transaction is removed. Please check the date of the original transaction on your account statement and confirm that the pending transaction has been removed.

• How do I bid?

  Before you can begin bidding and buying, you'll need to register for a membership with AutoBidMaster and pay your refundable $400 security deposit. You'll be able to bid immediately upon completing registration and paying your deposit.

• How much does it cost to join?

  We offer two types of Memberships: Preferred Membership and Starter Membership. With Preferred Membership you're able to bid on an unlimited number of cars with AutoBidMaster for one year. Preferred Membership gives you access to free AutoCheck vehicle history reports, exclusive discounts on shipping with ABM, a flexible bidding limit, and many other benefits. Preferred Membership is $150 per year and renews annually.
  
  If you're not ready to purchase a Preferred Membership, we also offer a 14 Day Starter Membership that allows you to try out our services for two weeks without paying the $150 registration fee for a Preferred Membership. The Starter Membership allows you to buy one vehicle.
  
  With either membership you'll also have to pay a refundable $400 security deposit in order to begin bidding.

• Can anyone buy these vehicles?

  Yes, everyone can bid and buy cars with AutoBidMaster. Membership with AutoBidMaster gives you full access to over 60,000 auction listings on our website. Once you've completed registration, you can bid and buy immediately without a dealer's license.

• How do I pay my security deposit and membership fee?

  You can pay your membership fee and security deposit with a credit or debit card or a bank wire transfer. If you choose to pay with a bank wire transfer, we'll have to wait for your payment to post to our bank account before we can activate your buying account.

• When can I start bidding?

  Your Bidder Account will be active immediately after registration. An email will be sent to you with your Member Login and your password so you can start bidding right away!

• What is the security deposit for?

  The security deposit is collected in advance as an assurance that you will pay for what you purchase. All bids, once submitted, are final. If an auction ends with you as the high bidder, you will be obligated to purchase the vehicle for sale. In the event that you back out of the sale, your deposit will be forfeited.
  
  Your deposit also determines your bidding limit. Your deposit should be a minimum of $400 or 10% of your desired maximum bid.
  
  Your security deposit is 100% refundable if you don't purchase a car. You can increase or request a refund of your deposit at any time in My Account.

• Can you help me ship my car once I've won the auction?

  Yes, AutoBidMaster can arrange fast and easy shipping for your vehicle from the auction location to your door step whether you live in the US or anywhere else in the world. Preferred Members also receive exclusive discounts on shipping with AutoBidMaster. 

• How do I buy at auctions?

  It's fast and easy to buy with AutoBidMaster! Simply register online and you will be ready to bid on any vehicle right away. Everyone can join and start buying, and dealer license is not required.

• Can I inspect the vehicles?

  Yes, Registered Members may visit the Copart auction facility to inspect the vehicles in person. Please sign-in with your Buyer credentials at the kiosks in the lobby of the auction and enter the yard for previews!

• What is pre bidding?

  Preliminary bidding sets the starting price for the virtual sale. These bids are accepted 24 hours a day and until 1 hour before the virtual sale. The highest preliminary bid will compete against live virtual bids during Virtual Sale.

• What is virtual bidding?

  Virtual bidding is the process of submitting live bids online during a Virtual Sale. Members log onto the website and join a Virtual Sale and submit their live bids online in real time over the internet, until a vehicle is sold!

• Can anyone buy these vehicles?

  Yes, everyone can bid and buy cars with clean and salvage titles. Membership with AutoBidMaster gives you access to Copart Auto Auction's inventory as the Buyer. You can bid and buy immediately after you register!

• What are the requirements to join?

  To join AutoBidMaster, you simply need to provide your contact information, a valid driver’s license and pay a refundable security deposit.

• How much does it cost to join?

  We offer a free 14-day trial to purchase one vehicle or you can choose an annual membership for only $150.00 which allows you unlimited purchasing during for the full year.

• When can I start bidding?

  Your Member Account will be active immediately after registration. An email will be sent to you with your Member Login and the password so you can start bidding right away!

• What is the security deposit for?

  The security deposit is collected in advance as an assurance that you will pay for what you purchase. It's a minimum of $400 or 10% of your Buyer account bid limit. You can increase or refund your deposit at any time at My Account.

• Is the security deposit refundable?

  The security deposit is 100% refundable. Once you purchase a vehicle, your security deposit will be refunded. If you decide not to purchase a vehicle, you can request a refund of your security deposit via My Account.

• Do you offer shipping services?

  Yes, we offer shipping service within the U.S and for export. We can arrange the shipment of your vehicle by truck from the auction to your location or to the port. For export clients, we can handle the exporting of the vehicle.

• Do you offer international shipping?

  Yes, we offer international shipping services from major U.S ports to anywhere in the world. For export clients, we handle everything from A to Z: pick up from auctions and delivery to our warehouses , condition reports and photographs, container and RORO shipments, US Customs clearance. Our state of the art tracking system allows you to track your vehicle shipping process in real time. Your vehicle will be delivered safe and on time!

• Do you ship to Canada?

  For our Canadian customers AutoBidMaster can deliver the vehicle to the US border side only. You can pick up your vehicle in person on the US side, have AutoBidMaster store it at border warehouse or have a Canadian Customs broker do the work for you.

• Actual Cash Value

  Actual Cash Value "Actual Cash Value" means the estimated retail value of the lot as submitted to Copart by the seller. If the lot has been damaged, this is the value prior to the occurrence of the damage. Retail automobile values may be obtained from Kelley Blue Book (kbb.com) and many other sources on the web. This number is presented for informational purposes only. Copart or AutoBidMaster makes no representations as to the validity or accuracy of the listed value.

• Body Style

  Body Style is the manufacturer's designation of the vehicle's configuration.

• BID4U

  BID4U represents the highest bidder during both the preliminary bidding process and the virtual auction. Simply enter the maximum price you are willing to pay for the lot during preliminary bidding and BID4U will bid on your behalf up to your maximum bid during the virtual auction. BID4U will only bid one increment over the current bid to maintain your position as the highest bidder. This allows you to purchase a vehicle below your maximum bid if bidding doesn't meet or exceed your maximum bid.

• Color

  Color listed on this site is the common color name that reasonably represents the exterior color of the vehicle. Color is NOT the manufacturer's designated color name, but rather simply a general descriptive name.

• Current Bid

  The Current Bid is the highest price offered for this lot at this time. There may be a higher maximum bid being represented by VB2 BID4U.

• Cylinders

  Manufacturer's designation of the vehicle's power train.

• Damage Codes

  Damage Codes are used to indicate known damage to the lot. Damage codes are listed as Primary Damage (1st) and Secondary Damage (2nd). Both Damage Codes indicate significant information about the lot and any one code should not be interpreted to carry more significance than the other. These codes indicate known or reported damage only and are limited by their nature. Copart expressly disclaims the accuracy of Damage Codes, as information may not accurately reflect the type or extent of damage to any vehicle. Damage Codes may not be used or relied upon for bidding purposes or for any other reason. Copart strongly recommends that Buyers thoroughly inspect lots before purchase.

• Drive

  Manufacturer's designation of the vehicle's power train.

• Engine

  Engine is the motor specification denoted by the VIN of the vehicle. Buyers are encouraged to inspect vehicles thoroughly before bidding to verify whether original equipment is present at time of sale.

• Auction Location

  Auction Location shows the Copart facility location that is processing the sale of the vehicle. The vehicle is at this location unless specified on the listing. For a complete list of Copart facilities, please check out the Vehicle Locations in the Vehicle Finder tab.

• Fuel

  Designates the fuel type used by the engine as designated by the VIN.

• Image

  Copart takes ten (10) digital images of each vehicle processed for sale. Images are stored in jpeg format.

• Item

  Item numbers represent the order in which the lots will be sold during the Virtual Sale portion of VB2. Sales with a large number of items are broken down into different lanes.

• Keys

  Indicates whether Copart is in possession of the keys to the lot.

• Lot Number

  Lot Number is Copart's unique identifier for each vehicle.

• Make

  Make is the manufacturer's brand name for a vehicle.

• Model

  Model is the manufacturer designation of the lot.

• Odometer Codes

  Odometer codes are shown to reflect the known reliability of the odometer reading.
  
  Actual means that the odometer reading is believed to be the true and actual mileage of the lot.
  
  Exceeds Mechanical Limits means that the true mileage of the lot cannot be expressed because it has exceeded the capacity of the odometer to measure it, in other words it has "rolled over".
  
  Exempt means that by Federal Law, no odometer code is required to be displayed for this lot.
  
  Not Actual means that the odometer reading does not correctly reflect the mileage of the lot or it cannot be ascertained.

• Repair Cost

  Repair Cost is the estimated cost to repair the vehicle as submitted to Copart by the seller of the vehicle. The Repair Cost listed here may vary greatly from the actual cost to repair this vehicle. The availability and use of recycled parts, varying labor rates, paint times, etc. greatly affect the cost to repair any vehicle. Copart recommends that each bidder evaluate the damage to determine the extent of the repairs necessary. This number is presented for informational purposes only. Copart or AutoBidMaster make no representations as to the validity or accuracy of the listed value.

• Sale Date

  Sale Date is the date that the Virtual Auction is conducted for the selected lot or facility.

• Sale Time

  Sale Time is the time when the Virtual Auction begins.

• Sales Status

  Sales Status indicates the current status of the lot. Possible values and their meanings are:
  
  Pure Sale - No minimum bid or reserve price. Lot will be awarded to the highest bidder at the close of bidding during the Virtual Auction.
  
  On Approval - Seller has reserved the right to approve the final high bid achieved during the Virtual Auction. Seller has until 5:00 pm PST one business day after the sale to approve the bid. The high bidder is obligated to purchase the vehicle if released by the seller within the approval period.
  
  Minimum Bid - Seller has placed a reserve price on the lot. If the minimum bid is not surpassed during the Virtual Auction, Seller has until 5:00 pm PST one business day after the sale to accept the bid.

• Special Note

  The Special Note area is a place where important information about the lot is displayed for the buyer's consideration when bidding.

• Time Zone

  Time Zone is the time zone in which the Copart facility is located.

• Title Type

  Title type denotes the ownership documents that will be transferred to the buyer. Each state issues a wide variety of different ownership documents. Each type of document carries with it certain ownership rights and certain restrictions or burdens. Buyers should research the viability of each type of title document for their intended use of the lot prior to bidding. Each state maintains information on their websites for this purpose.
  

• VIN

  A VIN is the Vehicle Identification Number assigned by the manufacturer. Last 6 digits of the VIN are not disclosed to prevent fraud. Full VIN number is available to the highest bidder online or to anyone at the time of the vehicle inspection at the auction facility.

• Year

  Year is the manufacturer's designated model year.

• Can you ship my vehicle?

  Yes, AutoBidMaster can arrange fast and easy shipping for your vehicle from the auction location to your door step whether you live in the US or anywhere else in the world. Preferred Members also receive exclusive discounts on shipping with AutoBidMaster.

• Can I pick up the vehicle myself?

  AutoBidMaster offers fast and easy shipping service for your vehicle from the auction location to your door step, or anywhere else in the US. Preferred Members also receive exclusive discounts on shipping with AutoBidMaster. However, if you'd like, you can pick up your car yourself from the Copart facility listed on the auction page.
  
  Please note, if you choose to pick up your vehicle yourself, Copart and AutoBidMaster terms state that NO vehicle regardless of driving condition or title status may be driven prior to state inspection and or registration. All vehicles must be towed or transported out of Copart. You will not be able to drive the vehicle off the lot.

• Once I've won a vehicle, how long do I have to pick it up or arrange shipping?

  You're given 7 calendar days of free vehicle storage at the auction facility, including the date of sale. So if your auction ends on a Friday, you'd have until the following Friday to pick up your vehicle or make shipping arrangements. After your free storage has expired, you'll be charged a storage fee of $20 per day for each day that your vehicle remains at the auction facility.
  
  You are responsible for any and all storage fees accrued on your vehicle while it remains at the auction facility.

• How do I order shipping?

  Ordering shipping from AutoBidMaster is easy! Just use our shipping calculator to get a rate quote and then you can order shipping right on the same page. You can also place your shipping order directly from My Account. Either way, we'll e-mail you an invoice and payment instructions. Once you're shipping order is paid for, we’ll get to work.
  
  Want to talk to a person? Then just send an e-mail to shipping@autobidmaster.com or give us a call at (503) 298-4300. We'll walk you through it.

• How can I pay for shipping?

  You can pay for your shipping order with a credit or debit card or a bank wire transfer.
  
  If you pay with a wire transfer, please fax or e-mail us a copy of your wire transfer receipt once you've made payment. We won't be able to schedule pick up of your vehicle until payment for shipping is received in full.

• Will I have to pay any additional fees?

  Our shipping fee covers all shipping costs for your vehicle. Our fee does NOT cover: driver wait time fees, storage fees incurred at the Copart auction facility, loading or unloading fees, wire transfer fees, and customs or duty fees.

• How long does shipping within the US usually take?

  It depends on where your vehicle is being shipped. For example, coast to coast delivery within the US usually takes 7-10 days from the day of vehicle pick up. Delivery to a neighboring state may only take 1-3 days. We'll let you know what sort of transit time you should expect prior to having your car shipped and we'll keep you updated through every step of the shipping process.

• When will my vehicle be picked up?

  Your vehicle will usually be picked up within 7 days from the date that your shipping order is paid for. If you live in a remote area, pick up may take longer. Please note: all pick up and delivery dates are estimated. AutoBidMaster is unable to guarantee an exact pick up or delivery date.

• You promised to pick up one day and instead the car was picked up the next day or later?

  Our drivers transport cars quickly and safely nation-wide, 24 hours a day. Pick-up delays may be caused by scheduling conflicts, adverse weather, or poor traffic conditions. You can receive real-time updates on the most current status of your shipping order at any time in My Account.  
  
  Please note: All pick up and delivery dates are estimated. AutoBidMaster is unable to guarantee an exact pick up or delivery date.

• Can someone else sign for my vehicle if I am not available when it arrives?

  If you're not sure that you'll be available to accept delivery, you can designate a family member or agent to sign for your vehicle and take possession of it once it arrives.
  
  If you choose not to designate an agent and you aren't available to take delivery, the vehicle will remain on the trailer for delivery at a later date. Or, if no space on the trailer is available, the vehicle will be placed in storage until you can arrange pick up. Vehicles placed in storage are subject to additional storage fees and transport charges.

• My vehicle is not operable. Can you ship it?

  Sure! AutoBidMaster can arrange shipping for damaged or non-running vehicles. You'll need to assist the driver with unloading your vehicle from the truck or trailer when it arrives at your delivery destination.

• How do I know when my vehicle will be delivered? Will someone contact me?

  Real time vehicle shipping status information is available in My Account. We'll also keep you updated via e-mail.
  
  The delivery driver will contact you a few hours before your scheduled delivery time to coordinate the delivery.

• Can you deliver the vehicle to my house?

  Yes! AutoBidMaster can deliver your vehicle right to your doorstep or to any location you choose. However, you should make sure that the streets in your area are wide enough to accommodate the tow truck or trailer. If a semi-truck can pass through your street, you're probably fine. If not, we can arrange for delivery to be made to a nearby parking lot or shopping plaza.

• Can you pick up my vehicle today?

  If you need your vehicle picked up today, we'll do our best to arrange same day pick up. However, although same day pick-ups are sometimes possible, we can not guarantee it.

• Can you deliver to a place of business (like an auto body shop)?

  Yes, AutoBidMaster can deliver your vehicle to a business or any other address you specify on your shipping order. Please be sure to provide us with a contact name and phone number for the person that will sign for and take delivery of your vehicle.

• Is my vehicle insured while in transit to me?

  Yes, all of our driver's are required to carry a minimum of $100,000 USD cargo insurance per vehicle. We can provide you with a copy of the driver's insurance coverage upon request.

• What if my car was damaged while in-transit?

  We use ONLY insured and bonded transportation carriers. The transporter will be responsible for damages occurring during transport.

• What type of transport vehicle will deliver my vehicle?

  Auto Bid Master contracts with drivers who have a wide variety of equipment such as tow trucks, 3-car haulers, 9-car haulers, enclosed trailers, and open trailers. We aren't able to guarantee the type of transportation equipment that will be used to transport your vehicle. You can request a specific transportation vehicle type for your delivery when you place your order and we'll do our best to accommodate your request.

• Do you offer international shipping?

  Yes, we offer international shipping services from major US ports to anywhere in the world. For export clients, we handle everything needed for exporting the vehicle: pick up from auctions and delivery to our warehouses near a port of departure, condition reports and photographs, container and RORO shipments, US Customs clearance. Our live tracking system allows you to track your vehicle shipping process in real time. Your vehicle will be delivered safe and worry free!
  
  Please visit our Shipping Сalculator to start the shipping process.

• How do I order shipping?

  To order shipping of your vehicle, please use our Shipping Сalculator. You may also order shipping via My Account.
  
  Payment for shipping is accepted by bank wire transfer only.

• Can you ship to my country?

  Please use our Shipping Calculator to determine if AutoBidMaster can ship to your country. If your country appears on the list, AutoBidMaster can provide you with an Instant Rate to ship the vehicle to this country. If your country is not on the list, please request a Shipping Rate via email, and we will respond with a price for your destination.

• How long does it take to ship my vehicle?

  It depends on distance and routing of your destination. Generally, international shipping can take anywhere from 3 to 8 weeks from time of pick-up, depending on both the vehicle location in the US and the destination port in your country. Shipments to Europe and South America take about 4 weeks from the time the ship sails, Middle East and Africa -- about 5 weeks.

• What ports in US do you ship from?

  Most of the vehicles processed with AutoBidMaster ship from the ports of New Jersey, Miami, Los Angeles and Houston.

• How many cars can fit in one container?

  AutoBidMaster specializes in using 40' standard ocean containers, which can normally fit 3 regular-sized cars; 4 compact cars; and in some cases 5 small cars. The number of vehicles to fit into a container also depends on the destination. Please inquire to find out if a certain number of cars can be loaded to your destination.

• Can you ship my vehicle by RORO (Roll on, Roll of ) service?

  Yes, RORO service is available for drivable vehicles only and requires a Custom Quote. AutoBidMaster's Shipping Calculator is based on a price of 1 vehicle in 40' container with 3 vehicles total.

• What kind of paperwork do I need to ship my car?

  International Customers need to provide an original Vehicle Title and the Bill of Sale. Once the vehicle is shipped and is processed by US Customs, we will return the the original Vehicle Title along with the Bill of Lading. The documentation will be send to Customer via certified courier serivce.

• Do you provide inland transportation?

  Yes, AutoBidMaster can pick up your vehicle from any any location in the US and deliver it to your Port of Loading.

• Is the vehicle insured while transported?

  For inland transportation, all Auto Bid Master's contracted carriers are required to carry a minimum of $100,000 USD cargo insurance per vehicle. Auto Bid Master can provide a copy of the carrier's insurance coverage on request. For ocean transportation, the Customer can purchase Marine Insurance through Auto Bid Master at approximately 2.5 - 4.5% (varies depending on destination) of the value of the vehicle. Auto Bid Master will need Vehicle Cost, Year, Make, and Model to secure a Marine Insurance quote.

• Are there any additional fees involved?

  AutoBidMaster quotes cover all transport costs of your vehicle. AutoBidMaster quotes do NOT cover: additional Driver Wait Time fees, Storage fees, Loading/Unloading fees, Receiving Bank Wire Transfer fees, and Destination Country fees. If there is a loading fee at the pick-up facility, and the driver pays that fee, the Customer is responsible for reimbursing the driver. Please make sure the Driver presents the Customer with a valid receipt.

• How can I track the shipment?

  Yes, you can view the status of his vehicle's transport in My Account at www.AutoBidMaster.com. Our tracking system allows you to track your vehicle shipping process in real time and provides the following information for domesict shipping: Vehicle is Scheduled for Pick Up, Vehicle is Picked Up, Vehicle is Delivered.
  
  For international orders Auto Bid Master's tracking system provides the following information: Vehicle is Delivered to Warehouse, Vehicle is Loaded into Container or on Ro-Ro Ship, Vessel with Vehicle is Scheduled to Sail, Vessel with vehilcle Actually Sails, Transit Times, Estimated Time of Arrival. Auto Bid Master will supply you with a copy of the Dock Receipt once the vehicle is loaded into a container. The Dock Receipt displays: Container #, Vessel Name, Car Information and Booking #. Auto Bid Master will provide you a link to the Ocean Carrier's tracking website, where you can track the progress of the container.
  
  Your vehicle will be delivered safe and worry free!

• What are the fees that I must pay in addition to the final bid or Buy-it-Now price?

  If you bid and win an auction or complete a Buy-it-Now purchase, you'll be paying AutoBidMaster's $200 transaction fee, applicable Copart auction fees based on your final bid or buy-it-now amount, and a nominal fee to cover the cost of mailing your title. If you submit payment on time and arrange prompt pick-up or shipping of your vehicle, that's all you should expect to pay.
  
  If your payment is received late, you'll be charged a $50 late fee for each day that your payment is not received after the due date.
  
  If your vehicle remains at the Copart facility after your 7 days of free vehicle storage have expired, you'll be charged a $20 storage fee for each day that your vehicle remains at the facility.

• How do I pay for a vehicle once I've won it?

  Once you've won the auction, an invoice will be generated and e-mailed to you along with wire transfer instructions. Payments for vehicles may be made by bank wire transfer only. We cannot accept payment by any other method. Trade-ins, credit card or Paypal payments, cashier's checks, counter deposits, and account to account bank transfers are not accepted.

• If I win a vehicle, how long do I have before payment is due?

  Payment is due the next business day after the end of the auction by 5 p.m. For example, if you won an auction on Friday the 9th, we'd need to receive payment by 5 PM PST on Monday the 12th. For every day that the payment is late you'll be charged a late payment fee of $50.

• If I don't win a vehicle, do I have to pay anything?

  No, if you're not the high bidder you won't have to pay anything. You're free to bid on other auctions or request a refund of your security deposit. Membership fees are not refundable.

• Who do I pay when I win a vehicle?

  When you bid on and win a vehicle through AutoBidMaster, you're purchasing the vehicle from AutoBidMaster, not Copart. Payment in full by bank wire transfer must be made to AutoBidMaster. Once you've won the auction, an invoice will be generated and e-mailed to you along with wire transfer instructions.

• If I win the vehicle auction, do I pay my maximum bid amount?

  No, if bidding during the auction does not meet your maximum bid, you'll only have to pay the high bid amount (plus any applicable auction fees). For example, if your maximum bid is $3800 and the high bid during the auction is $2400, you'll get the vehicle for $2400.

• What is preliminary bidding?

  The Preliminary Bidding period occurs prior to the scheduled start of the Virtual Sale. Preliminary bids can be submitted starting from when the auction is assigned a sale date up to one hour before the start of the Virtual Sale. The highest bid received during the Preliminary Bidding period determines the starting bid of the Virtual Sale.

• I placed a bid and received the following message: "We're sorry. You have exceeded your bidding limit. Your bid cannot be accepted."

  This message means that you've exceeded your current bidding limit. You must increase your security deposit if you'd like to continue bidding. Your security deposit should be a minimum of $400 or 10% of your desired maximum bid. You can increase your bidding limit at any time in My Account.

• I just received an e-mail stating that I lost the bid, but my bid amount was the same as the winning amount. Why did I lose?

  If you submitted your bid during the Preliminary Bidding period, it's likely that someone submitted a maximum bid equal to yours during the Virtual Sale. In the event that two identical high bids are received, it is Copart's policy to award the sale to the Virtual Sale bidder.
  
  To avoid a tie, Copart's Bid4U system offers an option named Bid Increment. Using the Bid Increment option, you can place your preliminary bid and in the event of a tie, Bid4U will bid one more additional increment over your maximum bid in order to break the tie. If a bidder with a higher maximum bid outbids you, you'll receive an e-mail.

• What does the Bid Increment option do?

  In the event that two identical high bids are received, Copart's Bid4U system offers an option named Bid Increment. Using the Bid Increment option, you can place your preliminary bid and in the event of a tie, Bid4U will bid one more additional increment over your maximum bid in order to break the tie. If a bidder with a higher maximum bid outbids you, you'll receive an e-mail.

• What is Bid4U?

  Bid4U is Copart's automated bidding system. Enter the maximum price you're willing to pay for the vehicle during Preliminary Bidding or the Virtual Sale and Copart's "Bid4U" (Bid for You) feature will incrementally bid on the vehicle on your behalf up to your maximum bid. BID4U will only bid one increment over the current bid to maintain your position as the highest bidder. This allows you to purchase a vehicle below your maximum bid if bidding does not meet or exceed your maximum bid. If you're outbid you'll receive an email notification and are provided with the opportunity to increase your maximum bid.

• What is a Virtual Sale?

  A Virtual Sale is a live auction. Copart's VB2 software allows you to participate in live auctions taking place at their auction yards throughout the United States and Canada from the comfort of your home or office. To join a Virtual sale click on the green "Sale in Progress" button on the auction page to load the sale window. (You can also click on the blue "Virtual Sale" link at the top of any page to see a list of current sales by auction yard location.)The Virtual Sale window displays images of the vehicle currently up for auction along with the current high bid from the Preliminary Bidding period and the current live bids. You can place your live bids by clicking on the button in the bid the corresponds to your new high bid. The bid box is located in the bottom right corner of the Virtual Sale window in the yellow "Sellin' All the Way" box.

• What does a sales status of Pure Sale/On Minimum/On Approval mean?

  The Sales Status listed in the Bid Information box indicates the type of auction:
  
  In a Pure Sale auction, the seller has not set a minimum bid and or reserve price. This lot will be awarded to the highest bidder at the close of bidding during the Virtual Sale. Highest bid wins!
  In an auction listed as On Approval the seller has reserved the right to approve the final high bid achieved during the Virtual Sale. The seller has until 5:00 pm PST one business day after the sale to approve the bid. The high bidder is obligated to purchase the vehicle if their bid is approved by the seller within the approval period.
  If the auction is listed as On Minimum Bid the seller has placed a reserve price on the lot. If the minimum bid is not met during the Virtual Sale, the seller has until 5:00 pm PST one business day after the sale to accept the current high bid or decline the sale.

• What does "Future Sale" or "Expected Sale Date" mean?

  If the auction is labelled as "Future Sale" or "Expected Sale Date" it means that Copart has not yet confirmed a sale date for this item. We do not currently have a date for when this item will be available for sale at auction.

• Can AutoBidMaster help me sell my car?

  We can! Consigning your vehicle with AutoBidMaster is a fun and easy process. To get started you just need to give us with a bit of information about your car, tell us what you'd like to get for it, and pick the auction yard where you want your vehicle to be sold. We'll create a listing for you and assign your vehicle a lot number. Then we'll have you deliver your car to the auction yard you selected. If you need assistance getting the car to the auction yard, let us know and we'll help you out.
  
  Want to consign your car with AutoBidMaster? Send us an e-mail at support@autobidmaster.com or give us a call at (503) 298-4300. We're happy to help you every step of the way.

• Can AutoBidMaster buy my car?

  Yes! AutoBidMaster will happily purchase your vehicle. Used, junked, beat up, running or not: we'll take it. We'll even tow it away for free and give you a check when we arrive to pick up your vehicle. Call us at (503) 298-4300 or send an e-mail to support@autobidmaster.com to get an offer.